Effective Date: 09/072025

At Digital Kart Network – FZCO, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website www.digitalkarts.com or use our services.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Full name, email address, phone number, billing address, company name

• Account login credentials

• Payment details (processed securely via third-party gateways)

We do not store full credit/debit card information on our servers. All transactions are securely processed through trusted third-party payment gateways.

b. Technical Information:

• IP address, browser type, operating system, device identifiers

• Access times and pages visited (via cookies and analytics tools)

c. Usage Data:

• Service preferences, support requests, and interactions with our platform

2. How We Use Your Information

We use your information to:

• Provide and manage hosting, domain, and cloud services

• Process payments and fulfill orders

• Respond to inquiries or support tickets

• Improve site functionality and user experience

• Send transactional and promotional communications (with your consent)

• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

• Trusted third-party service providers (e.g., payment processors, domain registrars)

• Legal authorities when required to comply with applicable laws or lawful requests

• Affiliates or partners involved in delivering our services

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our systems are monitored and regularly updated to ensure security best practices.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for processing (where applicable)

• Request data portability (where legally applicable)

• Opt-out of marketing communications at any time

To exercise these rights, please contact us at support@digitalkarts.com.

6. Cookies and Tracking

We use cookies and similar technologies to enhance site functionality and analyze usage patterns. For more details, please refer to our Cookies Policy.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8. International Data Transfers

If you are accessing our services from outside the United Arab Emirates, your data may be transferred to and processed in countries with different data protection laws. We take appropriate safeguards to ensure adequate protection of your data.

Digital Kart Network – FZCO does not provide services or transfer personal data to individuals or entities located in OFAC (Office of Foreign Assets Control) sanctioned countries.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such sites and encourage you to review their privacy policies separately.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@digitalkarts.com
Phone: +971 52 760 9668
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE